Hybrid. Rickmanworth office and remote

Customer Service Advisors

Hybrid. Remote and Rickmansworth

£25,000 + Bonus + excellent Benefits

Hours Monday to Friday : 3 shifts : 8.30am - 5pm, 9am - 5.30pm, 9.30am - 6pm. 1 Saturday in 4 with day off in lieu, and 4 additional Saturdays per year.

Fabulous opportunity to join the busy Contact Centres teams of an established Global Car Finance Company. Role Responsibilities include :

Handling a high level of incoming customer calls and making outbound calls to customers relating their car finance agreement while maintaining a high standard of service

Logging details accurately onto the system and ensuring the database is up to date at all times

Working to KPIs and Company standards

Ensuring Compliance with all relevant legislation including Consumer Credit Act, Money Laundering, Data Protection, FCA and FLA Code of practice

Full training is given though customer service and PC experience is required.

For more information and to apply please send your CV

Interested in the role?

Please get in touch using the enquiry form below or contact us via phone or email for more information.

To ensure our compliance, EC Appointments require all candidates to complete and return our Registration form and supply a copy of ID that confirms eligibility to work in the UK
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